Emergency: 112 for deaf people in Portugal

Did you know that there is a mobile app that allows deaf people to access the European Emergency Number – 112, via video conferencing?

The MAI112 app, which works through videoconferencing between the deaf person who needs help, the operator of Central 112 and a Portuguese Sign Language interpreter.

This assistance service for 112 for deaf ditizens was developed by the Ministry of Internal Administration and the Secretary of State for the Inclusion of People with Disabilities, and had the support of the Portuguese Federation of Deaf Associations.

The MAI112 app also allows the sending of quick messages and also includes a geolocation feature, which allows the operator to send the location of the person making the call.

The service is free of charge and available 24 hours a day, seven days a week, throughout the national territory, for Portuguese or foreign citizens. 

To use the service, all you need to do is access the internet and install the MAI112 app on your mobile phone, which can be downloaded directly onto smartphones through the Play Store (Android) and App Stores (iOS).

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