Healthcare system

Healthcare Basics

The healthcare system in the Netherlands

From basic health insurance coverage to family doctors, here’s what you need to know about the healthcare system in the Netherlands.

Netherlands healthcare system
writer

Updated 14-11-2024

The Dutch have a top-notch healthcare system that’s built on a combination of mandatory health insurance and an endless supply of paracetamols (joke). We’ll show you how it works, what is covered, how you can register, and (more importantly) how much it’ll cost.

Continue reading for the following information:

Cigna Global

Want access to the best private medical services in the Netherlands? Speak to the healthcare professionals at Cigna Global today and find a policy that’s right for you. Take advantage of their global network of doctors, specialists, therapists and more with coverage tailor-made for you and your family. If you’re starting a new life, get peace of mind with Cigna Global.

How does healthcare work in the Netherlands?

Public vs private healthcare

The Netherlands has a first-rate healthcare system (gezondheidszorg) that offers broad universal medical coverage for all residents. It consists of a wide range of public and private healthcare providers.

Public health is accessible through mandatory health insurance (ziektekostenverzekering) from a number of for-profit insurers (zorgverzekeraars). These same companies also offer additional top-up insurance that allows you to visit secondary and private healthcare services.

Every year, the government reevaluates the essential care package to determine what will be covered by public health insurance and what is not.

Birds-eye view of emergency services, police, fire brigade and ambulance at the scene of a traffic accident with a tram and a car in Amsterdam, the Netherlands.
Amsterdam, the Netherlands (Photo: Hollandfoto/Getty Images)

Is healthcare good in the Netherlands?

The Dutch healthcare system has an excellent reputation. In 2023, the Legatum Prosperity Index ranked the Netherlands as the 11th best in the world, with a score of 86.4/100.

Meanwhile, the 2022 World Index of Healthcare Innovation argues that the Dutch healthcare system is the third best in the world, behind only Switzerland and Ireland. The country achieves ‘elite’ status on both choice and overall score. That said, the WIHI does warn that healthcare in the Netherlands is slipping in quality; the country’s quality score dropped from 4th place in 2021 to 10th in 2022.

According to the EC 2023 country health profile, the country boasts an incredible 0.2% of the population reporting unmet medical needs.

Who administers Dutch healthcare?

The Ministry of Health, Welfare, and Sport coordinates public healthcare in the Netherlands. Through their department, the National Institute for Public Health and the Environment (Rijksinstituut voor Volksgezondheid en Milieu – RIVM), they supervise care needs and accessibility on a national scale.

Meanwhile, the Dutch Healthcare Authority (Nederlandse Zorg Authoriteit – NZa) makes sure healthcare providers and health insurers comply with government legislation.

The local governments are responsible for the organization, planning, and delivery of health services in their area. Finally, primary care physicians (GPs – huisarts) act as gatekeepers to specialist and hospital care.

How is Dutch healthcare funded?

Despite the impression some might have, Dutch healthcare is not free. Instead, it is financed by a combination of taxes, social security contributions, mandatory health insurance, and copayments.

Family doctor checking the blood pressure of a patient. Both are wearing face masks.
Photo: Maskot/Getty Images

Residents must pay copayments for most primary care treatments. So-called the own-risk deductible (eigen risico), this amount must first be settled before the insurer pays the rest of the costs. In 2025, the own risk deductible is a total of €385 for the entire year. In other words, if you had a medical bill for €385 in January, you’re done for the rest of the year.

It should be noted that the own-risk deductible does not apply to doctor (GP) visits, maternity care, children’s healthcare, or district nursing. These essential care services are completely free. Asylum seekers are exempted from paying the copayment altogether.

Another copayment that the Netherlands has for medical services is the personal contribution (eigen bijdrage). This additional payment is separate from the own-risk deductible. The government annually decides which healthcare product requires this copayment, but they’re typically services that only a select group of people will need (e.g., hearing aids for seniors).

Visit the government website for more information about these copayments.

Healthcare costs for lower-income households

If you have a low income, you can apply for a healthcare allowance from the Dutch tax office. To qualify, you must earn below €37,496 if you’re single and €47,368 if you’re a couple (2024). People without income but with assets cannot have more than €140,213 if they’re single and €177,301 if they’re a couple.

Patients with exorbitant medical costs (e.g., because they’re chronically ill) can deduct it from their income tax return. You can check the rules and your eligibility on the government website.

Who can access healthcare in the Netherlands?

Like many countries, the Netherlands has mandatory health insurance. This is to make sure everyone can access quality healthcare to some degree or another.

Notably, asylum seekers, refugees, and those without legal residence are also guaranteed access to medical care.

Can foreigners register for public healthcare?

The Netherlands requires all Dutch citizens and most expats to register for basic health insurance (basisverzekering). It all depends on your sustainable (economic) ties to the country (i.e., ingezetenschap).

Woman sitting at the kitchen table, checking documents.
Photo: Maskot/Getty Images

Our article about health insurance in the Netherlands covers the topic more extensively, but here’s a quick summary:

  • Foreign workers must register for public insurance when they have regular (self)employment with a Dutch employer. Employees of international companies may need to take out public insurance if they’re planning to stay in the Netherlands long-term.
  • Job seekers with a valid residence permit must sign up for public health insurance.
  • International students cannot apply for public insurance and must have private or international insurance instead.
  • Foreign pensioners must register for public insurance if they’re building a life in the Netherlands.
  • Asylum seekers and refugees have access to public healthcare without health insurance.

Healthcare when you first move to the Netherlands

During their first three months in the Netherlands, expats from the EU/EFTA (European Free Trade Association – Iceland, Liechtenstein, Norway, and Switzerland) and the UK can access healthcare with their European Health Insurance Card (EHIC) or Global Health Insurance Card (GHIC). If you don’t have one, you can also use an S1 form to use your home country’s healthcare rights in the Netherlands.

Non-EU/EFTA citizens must take out private insurance as part of their visa application. Once you have a residence permit, you can register for public healthcare or continue to use your international insurance (depending on your situation).

Overview of private healthcare in the Netherlands

Do I need private healthcare in the Netherlands?

Mandatory health insurance pays for essential care. Some treatments and medical services, however, fall outside of the basic care package, and patients are expected to pay out-of-pocket.

Man sitting in a dentist chair and pointing at a tooth to show the dentist where it's hurting.
Photo: Brothers91/Getty Images

That is where private or additional health insurance (aanvullende verzekering) comes in. These private insurance top-ups make sure you have 100% coverage. They can also offer a wider choice among healthcare providers and quicker access to specialist treatment.

Of course, private international health insurance is also essential for expats who aren’t eligible for Dutch healthcare.

Why should I get Dutch private healthcare?

Private insurance covers health services that are excluded from the essential benefits package, such as dentistryphysical therapy, and vision care (i.e., eyeglasses). Aside from that, other benefits include:

  • Additional coverage in the Netherlands and abroad
  • Tailored services for special groups (e.g., pregnant people and pensioners)
  • Wider range of providers
  • Shorter waiting times
  • Higher levels of comfort and privacy in hospitals and health clinics

Private healthcare providers in the Netherlands

Private and international health insurers offering coverage in the Netherlands include:

You can read more about health insurance and private insurers in our dedicated country article.

How to register for Dutch healthcare

Your first step – even before moving to the Netherlands – is to contact your country’s public healthcare authority. They will be able to advise you on your specific situation and your rights to access public healthcare. They can also fill out the S1 form, should you need it.

Man sitting at a desk with a phone in hand. He's checking the healthcare phone number online.
Photo: Andrea Piacquadio/Pexels

Health insurance registrations are linked to Citizen Service Numbers (burgerservicenummer – BSN). So, once you’ve arrived in the Netherlands, you’ll need to apply for one with your local municipality.

After that, you are free to choose the insurance company you want to go with. By law, insurers cannot refuse your application, even if you have pre-existing conditions. That said, there are regulations regarding payment history (or, more importantly, lack thereof), so it’s important to keep this in mind.

You can contact the insurance company directly to sign up. They will be more than happy to walk you through the process. Beware of pushy salespeople, though! You might walk away with a completely different policy than you had planned.

Overview of primary care in the Netherlands

Healthcare professionals

Doctors and specialists

Family or general doctors provide the first line of defense in Dutch healthcare. They work either alone or in group practices. You are free to choose whichever doctor you prefer, but they’re typically located close to your home. In fact, doctors can refuse your application if your address falls outside their coverage area.

The GP deals with routine medical issues, conducts “light” tests, and refers you to other specialists and treatment centers. They also hold and maintain your medical records and coordinate follow-up treatments. Medical specialists work in hospitals and healthcare centers.

In 2021, the Netherlands had 3.9 doctors per 10,000 residents, which is on par with other EU member states. There were also an estimated 11.4 nurses per 10,000 people, which is approximately one-quarter above the EU average.

Dentists

Public health insurance only covers dental care for children under 18 (excluding braces) and hospital patients. Dentist visits for regular adults require payment out-of-pocket or additional private coverage.

Residents are free to go to any dentist they like. In 2022, the Netherlands had almost 8,500 registered dental professionals to choose from.

Physical therapists

The Netherlands has over 30,635 physiotherapists who can help you improve your health without cutting you open. Basic health insurance only covers nine sessions per year. That means if you need long-term physical therapy, you should consider taking out additional insurance.

You don’t need a referral from a family doctor to meet with a physiotherapist; however, they will charge you extra if you make an appointment without one.

Dutch healthcare facilities

Health centers and clinics

Healthcare centers (huisartsenpraktijk) are located across every city in the Netherlands. They are typically open from 08:00-17:30 on Monday to Friday and are closed on the weekends. Usually, each center has walk-in hours, or you can schedule an appointment by phone. Although some allow you to book a meeting with a specific doctor, you might see different people each time you visit.

If you need to see a doctor outside of walk-in hours, you can go to an out-of-hours doctor’s service (huisartsenpost). However, these often charge extra fees.

The doctor feeling the patient's throat. They're inside a doctor's office.
Photo: dusanpetkovic/Getty Images

Doctor exams are free, though you may be required to pay the eigen risico deductible for diagnostic tests and lab work. The Netherlands also has specialist health clinics that provide mental health or sexual health services. However, without a referral from a GP, you’ll require private health coverage or have to foot the bill yourself.

You can find out more information about and search for services in your area online.

Hospitals in the Netherlands

All Dutch hospitals (ziekenhuis) are publicly run. If you need immediate medical assistance, go to the nearest emergency room (spoedeisende hulp). You can also call 112, which is the free pan-European number for any type of urgency.

In 2023, the Netherlands had 113 hospitals and 147 outpatient clinics. Dutch patient admission rates consistently rank among the lowest in the EU. This is due to the quality and accessibility of outpatient care services.

Basic healthcare covers all specialist and hospital care. However, you will likely deal with less privacy, less comfort, and more crowded rooms. Private insurance could ensure a private room with higher levels of comfort.

Discover more about hospital stays and treatments in our article on hospitals in the Netherlands.

Pharmacies

There are 1,953 pharmacies (apotheek) located across the Netherlands, so you probably don’t have to go too far to find one. Around 273 of these are attached to or near a health clinic or hospital.

You can recognize pharmacies by the Staff of Asclepius sign outside the store. Opening hours are usually from 08:00–17:30 (though some close during lunch hours) on Monday to Friday. Most pharmacies are closed on the weekends. In larger cities, there are also 24-hour pharmacies that are open at any time of day.

Outside facade of the Linnaeus Apotheek in Amsterdam, the Netherlands.
Linnaeus Apotheek in Amsterdam, the Netherlands (Photo: Robert vt Hoenderdaal/Getty Images)

When you pick up prescription medication, you have to pay the own-risk deductible. Some medicines also require a personal contribution. However, because medicines are heavily subsidized in the Netherlands, you’ll never have to pay more than €30.

If the pharmacy has a contract with your insurer, they will send the bill straight to the insurance company. If they are not contracted, you’ll have to pay first and claim it back later.

To find your nearest pharmacy, you can use any search engine or check this list of pharmacies in the Netherlands.

Specialized healthcare

Mental healthcare

Patients struggling with addiction or mental health issues can get free treatment at a mental health center (psychologenpraktijk). While some of these centers have sole practitioners, others have multi-professional teams with psychiatrists, psychologists, and social workers. For more serious problems, you may be referred to a residential facility, psychiatric clinic, or hospital.

If you’re meeting with a mental health professional from GGZ Nederland, you first need a referral from your GP. These often have long waiting times and many hoops to jump through. With private health coverage, you can skip the line and go straight to the therapist yourself.

The International Therapist Directory lists numerous English-speaking psychologists and therapists in your area. Keep in mind, however, that many of these will only provide services at additional costs.

Children’s healthcare

Children have access to free healthcare in the Netherlands, including childhood vaccinations and dental care (excluding orthodontics).

Minors under 18 are covered by the insurance policy of their parent or guardian. If the adult has the highest level of coverage, the child will, too. Once the child turns 18, they need their own health insurance policy.

You can register your child with the same GP as yourself. These doctors offer pediatric care as well or can refer to specialist pediatricians if necessary.

Your municipality can also help you find the best available healthcare services for your child, including mental healthcare services or specialist care for children living with serious illnesses or disabilities.

Women’s healthcare

Although some women might have to travel a little further to get access, the overall standard of women’s healthcare in the Netherlands is pretty good. More options are available in larger cities, such as Amsterdam, Rotterdam, The Hague, and Utrecht.

Public healthcare only covers essential healthcare services for women. For example, diagnostic services related to pregnancy, HIV testing, and cancer screenings are free of charge. Other women’s healthcare, such as birth control and non-referral gynecological visits, require either payment in full or private coverage.

A senior woman whose hair has fallen out due to her cancer treatment is smiling a beautiful smile.
Photo: Kohei Hara/Getty Images

The right to an abortion has been legal in the Netherlands since 1984, allowing women to voluntarily terminate a pregnancy in the first 24 weeks. Since 2023, there has been a flexible reflection period for abortions. That means that (in consultation with the doctor) you can skip or extend the reflection time to reach an informed and personal decision.

For more information on women’s healthcare, read our detailed articles on healthcare, having a baby, and sexual and reproductive health in the Netherlands.

Alternative medicine in the Netherlands

Alternative and complementary healthcare services (alternatieve geneeswijzen) are quite popular in the Netherlands. Common forms of holistic medicine are acupuncture, halotherapy, homeopathy, iridology, osteopathy, and other complementary therapies.

Depending on your location and desired treatments, you can access services at specialized health clinics, wellness centers, pharmacies, or health food stores.

Closeup of a patient undergoing acupuncture.
Photo: RDNE Stock project/Pexels

Some alternative medicines are covered by private insurance; be sure to check what is in your policy before you schedule an appointment.

Practical medical phrases in Dutch

Some useful Dutch phrases and vocabulary to learn are:

EnglishItalian
Help!Help!
Call an ambulance!Bel de ambulance!
I’ve had an accidentIk heb een ongeluk gehad
I feel like I’m dyingIk voel me alsof ik dood ga
doctor’s officedokterskamer
painpijn
headachehoofdpijn
stomach achemaagpijn
feverkoorts
coughhoest
food poisoningvoedselvergiftiging
heart attackhartaanval
prescriptionvoorschrift
vaccinevaccinatie
x-rayröntgenfoto
CT scanCT scan

Useful resources

Author

Laura van der Most

About the author

Being originally from the Netherlands, Laura speaks Dutch, English, un peu French, and sehr schlechtes German.

After studying English literature, she discovered a passion for editing and has been working on improving texts ever since. Laura’s areas of expertise usually cover labor laws, human rights, law and crime, healthcare, and all things Dutch.

Editor's picks